High-Level Cleaning & Facility Management at Dubai Mall
OVERVIEW
Spider Access was awarded the prestigious high-level cleaning facility management contract for the renowned Dubai Mall in 2017. Furthermore, the company was entrusted with the cleaning responsibilities for the mall’s expansion projects in 2018, 2019, and 2021. The comprehensive scope of the project entailed the cleaning of all areas above a height of 6 meters, employing a range of access methodologies such as Rope Access, MEWP access, and Scaffold.
SCOPE OF WORK
Despite the overall definition of the project scope, effectively addressing the immense scale of the mall and its expanding connections presented a significant challenge. However, Spider Access successfully tackled this obstacle by implementing thorough planning methodologies.
This meticulous planning enabled the development of a comprehensive Preventive Planned Maintenance (PPM) plan, which was subsequently integrated into the MAXIMO portal. As a result, work orders were efficiently assigned and executed throughout the entire duration of the contract, ensuring seamless coverage of the mall’s cleaning requirements.
CHALLENGES
Challenge 1:
The Metro Link Bridge lacked the installation of anchor systems necessary for rope access operations.
Our Solution:
Spider Access recommended the installation of HARKEN Access Rail systems to fulfil the client’s requirement for the duration of cleaning the bridge. In the interim, counterweight access systems were utilized as a prompt solution for cleaning the bridge.
Challenge 2:
High-level cleaning conducted above roadways.
Our Solution:
Spider Access conducted an extensive analysis to gain a comprehensive understanding of the specific safety regulations and guidelines for working above roadways. This involved consulting with the Road and Transport Authority (RTA) and procuring the necessary permits and No Objection Certificates (NOCs) on behalf of EMAAR to ensure the successful execution of the task in compliance with local requirements.
Challenge 3:
FAE Promenade Canopies
Our Solution:
Spider Access identified and recommended specialized counterweights specifically designed for glass parapets to be used in areas where traditional counterweights are typically used with concrete parapets. These specialized counterweights were sourced and supplied by Spider Access to facilitate the safe and effective cleaning of these specific areas.
THE TEAM
To accommodate the diverse scope requirements of the contract and maintain stringent safety standards, Spider Access ensures the presence of a highly skilled and professional team on-site, trained across various disciplines. Our team members possess a range of qualifications and certifications, including:
- Project Management Professional (PMP) and NEBOSH certification, along with extensive experience in managing large-scale rope access projects. These individuals are responsible for overseeing both operational and safety aspects of the project.HSE Engineers and Officers who hold NEBOSH and IOSH certifications. Their primary role is to ensure strict adherence to our established safety policies and procedures throughout the project duration.A Senior QA/QC and rope access inspector who possesses senior IRATA Level 3 certification, NEBOSH certification, and a decade of experience in the industrial rope access sector. This individual is responsible for maintaining high quality standards and performing comprehensive inspections.A Project Coordinator with IOSH certification, tasked with managing documentation and online portals to ensure efficient project coordination.
Furthermore, all our management staff are expected to have HSE certifications, reinforcing our team’s commitment to safety.Our supervision and technicians are trained at various technical levels. We deploy rope access teams that hold IRATA certifications and further train them to obtain IPAF and PASMA certifications. This strategy has proven highly successful, offering us flexibility in efficiently allocating manpower, covering all required scopes, and enabling the client to optimize costs. Our rope access team credentials include
- Multi-skilled IRATA Level 1 operativesMulti-skilled IRATA Level 2 operatives with IPAF and PASMA certificationsIRATA Level 3 supervisors with IPAF and PASMA certifications. Additionally, all our supervisors are trained in First Aid.
By maintaining this highly qualified and trained team, Spider Access ensures the successful execution of projects while upholding the highest standards of safety and professionalism.
ACCESS METHODOLOGIES
- Rope Access (EN 795 Certified anchor points, HARKEN Access Rail, DW 200, DW 100)
- MEWP Access (Spider Lifts, Telescopic Lifts, Articulated lifts, Scissor lifts, Single Mast lifts)
- Scaffold Access (Aluminum Tower)
CONCLUSION
Spider Access successfully delivered high-level cleaning and maintenance services for Dubai Mall and its expansion projects by combining meticulous planning, certified expertise, and advanced access methodologies. With a multidisciplinary team certified in IRATA, IPAF, PASMA, NEBOSH, and IOSH, Spider Access upheld the highest standards of operational safety, quality assurance, and project management.
Their commitment to safety, efficiency, and technical excellence resulted in optimized manpower utilization, cost-effective delivery, and superior high-level cleaning outcomes across all phases of the Dubai Mall and its expansion projects. This project reaffirms Spider Access’s position as a trusted provider of high-level cleaning and rope access services across the UAE and GCC.
